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Now, I can't get it to power on randomly and it has officially died. I'm not blowing another dime of my hard earned money on this junk. Well, I seem to have joined in on the paperweight DVP-NS975V club. I've owned a lot of Sony products and this was by far the worst. I'll buy another player, from a different company. My player has randomly had issues powering on for the last couple of months. Sometimes it would, sometimes not.
It was like an ancient, bogged down computer when I would press the "open/close" button, thinking for five minutes before actually doing so. If it felt like it.
Once I solved that issue, now it just won't play. Then the "child lock" feature mysteriously turned on one, locking me out completely.
Sony should be ashamed to sell this product. Ya' know.
I'm going to go run it over with my car. From day #1 I've had problems with it, and would classify it as annoying at best.
MAYBE.
I was told by Sony, and I quote, "this is a rare case. We paid $300 for this piece of junk. They aren't reliable and Sony won't admit that they have a problem. This DVD Player has received rave reviews from the customers." Apparently they haven't been reading the same reviews I have.DO NOT BUY THIS PRODUCT and seriously consider NOT buying a Sony DVD player. We hardly ever used it, and now it won't play DVD's and won't open. In reading the reviews, it seems to be a widespread problem.
Not anymore. I have rarely been so frustrated during a customer service call with a company.Sony used to be a great company that made reliable products. They offered nothing in the way of customer satisfaction.Their attitude was appalling.
Also, what was with the ridiculously long time it took for the player to recognize a disc when inserted in the tray. It is out of warranty.I got the same response everyone else has: $192 for a refurbished unit or $133 to repair. I've been a big supporter of Sony over the years, but that came to an end today.I was never blown away by the performance of this unit: I didn't think the HDMI upscaled picture looked that much better than the component video output.
When I questioned the rep about the fact that I could buy a brand new player with similar features for cheaper than their used `repaired' one, he told me to either accept their solution or go buy a new one. I will never again purchase anything with the Sony label on it. But at least the thing worked - most of the time.I called Sony about this player because I'm experiencing all the problems everyone else is: random power offs, flaky HDMI, inability to play different discs.
In effect, the unit is now a paperweight.
DON'T BUY THIS MACHINE IT IS FLAWED. Because I wasn't as lucky as some (to have the unit die after a couple of months) I have passed my warranty and would have to shell out another $188 for an "exchange." That sounds more like buying another DVD player and shipping them mine to "fix" and send to another poor sap for another $188. Up until yesterday I would have given this player 5 stars (as I see some customers have). But now I have a nice silver paperweight on my electronics stand.
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